About The Product
Korn Ferry Pay is a global compensation platform that combines market data and analytics to help HR teams manage salaries, ensure pay equity, and plan budgets, all in one integrated system.
Organizations struggle to address pay gaps due to fragmented data, poor visual clarity, and complex reporting tools. HR teams often find it difficult to present clear, actionable insights to leadership with confidence.
Challange
Design a user friendly pay equity tool that highlights pay gaps, supports strategic planning, and empowers HR teams to take transparent, data driven actions to ensure fair compensation.
The Goal
Project Overview
Design Process
I followed the Double Diamond process, I identified key user pain points, explored solutions, and delivered a prototype that supports informed pay equity decisions.
Interview Insights
In an interview, a researcher asks a users open ended questions about a specific topic. The questions are designed to encourage the user to share their stories and experiences in their own words.
“I have the data, but it’s all over the place. I spend hours trying to make sense of it before I can even explain it to leadership.”
“I need to break down gaps by role, level, gender, but the current tool does not allow.
“What’s really missing is clarity. I want the system to guide me, where the gaps are, what to do about them, and how to track progress.”
“Our goal is to be fair, but I can not advocate for change without clear visuals that leadership can trust and act on.”
User Pain Points
These are pain points which we uncovered, These points shaped our design priorities and helped us focus on clarity, actionability, and trust.
Scattered Data
Teams struggle with data from multiple sources, which makes analysis time consuming.
Unclear Action
Dashboards feel overwhelming and no clear action for users.
Complex Interface
It's difficult to find-out pay gaps by role, gender,
or race due to complex interfaces.
Lack of Tools
It's hard for users to plan pay changes and
explain their outcomes to leadership clearly.
Empathy Mapping
Empathy map helped me to understand the thoughts, feelings, and challenges of HR professionals dealing with pay equity, enabling the team to align on user needs and design a solution rooted in real workplace experiences.
Says
Does
Thinks
Feels
User Persona
Meet Christina, a senior HR Management partner who is committed to fairness but feels overwhelmed by complex tools. She needs a clear, actionable view of pay equity, so she can support leadership and drive meaningful change.
Key User Stories
Translated user needs into focused user stories across core feature of the Pay Equity tool. These stories helped me to prioritize functionality that solves real pain points.
As an HR Manager
"I want to view a high level summary of pay gaps in our organization, so that I can quickly identify areas that require deeper investigation and ensure equity at a glance."
As an HR Manager
"I want to analyze all pay gap metrics across various job levels and employee groups, so that I can pinpoint exactly where inequities exist and prioritize interventions."
As an HR Manager
I want to plan salary adjustments to close equity gaps, so that I can forecast the total cost impact and prepare budget proposals for leadership.
User Journey Map
Based on our persona, this journey map illustrates how an HR manager navigates the Pay Equity process from identifying gaps to presenting solutions revealing key design opportunities and emotional touchpoints."
Competitive Analysis
To understand how leading pay equity platforms serve real HR users, so we can design a smarter, more empathetic solution at Korn Ferry.
Lack of Transparency
HR leaders struggle to clearly view where
and how pay disparities exist across roles
and departments.
Manual Reporting is Inefficient
Teams depends on spreadsheets and manual audits, which makes equity analysis time consuming.
Fear of Exposure
Leaders are cautious about equity audits due to fear of legal or reputational risks, leading to inaction.
No In-Equity Benchmarks
HR tools rarely provides insights which reflect gender, race, department and level based comparisons in compensation.
Key Insights
Insights from user interviews, empathy mapping, and competitor analysis reveal key challenges HR teams face in identifying and addressing pay gaps.
How might we help HR teams clearly identify pay gaps, plan adjustments, and communicate their impact with confidence and empathy?
User Flow
To ensure a smooth experience, designed a clear user flow that helps HR professionals easily identify, analyze, and act on pay equity data with minimal friction.
Cutting-Edge Cameras
Picture your best
photos and videos.
Chip and Battery Life
Fast that lasts.
Innovation
Beautiful and durable, by design.
Environment
Recycle. Reuse. Repeat.
Privacy
Your data. Just where you want it.
Customize Your iPhone
Make it you.
Through and through.
Peace of Mind
Helpful features.
On and off the grid.
Wireframe/Sketch creation
After mapping the user flow, multiple team discussions, and iterative sketching sessions, I translated the concept into a structured wireframe to visualize the core experience and layout.
Design Components
This section showcases the foundational design elements like colors, typography, and reusable UI components that helped me to maintain visual consistency and scalability across the product experience.
Final UI Designs
The final UI design integrates data clarity, accessibility, and visual hierarchy to support HR teams in identifying and addressing pay equity issues across departments.
Prototype Video
